---
title: Where does Velit ship parts orders from?
description: Information about US based shipping for parts orders from velitcamping.com
---

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June 17, 2026

# Where does Velit ship parts orders from?

## Details about our US based parts & service center

Velit is unique in the air heater space that we have US based parts fullfillment for our heaters and AC units. 

Most parts orders ship in 1-2 business days from our service center located in Washington State here:

**Parts Shipping Address**: 801 SW 16th St, Unit H2B, Renton, WA 98057

 

We typically offer parts at cost, far more affordably and faster sourced than other off-grid heating and cooling companies.

 

If you have placed a parts order and it has not shipped in 2-3 days please feel free to send a polite follow up to support@velitcamping.com and we'll help out. 

 

If you are located in Canada parts are often shipped from USA and sometimes dutie fees are applied. We also have a distributor in Canada who ships some parts for our Canadian customers. 

 

If you are ordering a Velit Heater or Air Conditioner Unit, these typically ship from our 3PL logistics provider in Ontario, California. Only parts ship from the Washington State location, not entire AC or heater units.

 

Parts are typically shipped with UPS or USPS and sometimes FedEx. Some parts must be air shipped or ocean freighted from China.

 

Any questions about parts for Air Conditioners or Heaters should go to support@velitcamping.com

 

 

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