---
title: FAQs | Velit Customer Support
description: Frequently asked questions from users/owners of Velit Cooling & Heating products.
---

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# FAQs

 Frequently asked questions from users/owners of Velit Cooling & Heating products.

- [Can Velit help me find a local installer / upfitter / repair shop / van builder in my area?](https://help.velitcamping.com/help-articles/can-velit-help-me-find-a-local-installer-/-upfitter-/-repair-shop-/-van-builder-in-my-area)

## Velit Air Conditioner FAQs

- [Can I power my Velit AC unit with a portable power station / solar generator?](https://help.velitcamping.com/help-articles/can-i-power-my-velit-ac-unit-with-a-portable-power-station-/-solar-generator)
- [How to use the Velit Air Conditioner Remote Control](https://help.velitcamping.com/help-articles/how-to-use-the-velit-air-conditioner-remote-control)
- [2000U External Control Panel Wiring Instruction](https://help.velitcamping.com/help-articles/2000u-external-control-panel-wiring-instruction)
- [How to Change Temperature Unit (°C ↔ °F) on Velit Air Conditioning Units](https://help.velitcamping.com/help-articles/how-to-change-temperature-unit-c-f-on-velit-rooftop-ac)
- [Rooftop Air Conditioner Roof Gasket Sealing FAQ](https://help.velitcamping.com/help-articles/rooftop-air-conditioner-gaskets-faq)
- [What do the two stacked battery bars mean on the Air Conditioner display control panel mean?](https://help.velitcamping.com/help-articles/what-do-the-two-stacked-battery-bars-mean-on-the-air-conditioner-display-control-panel-mean)
- [Size Comparison of Velit Air Conditioning Units](https://help.velitcamping.com/help-articles/s)
- [How does the 2000U remote display work?](https://help.velitcamping.com/help-articles/how-does-the-2000u-remote-display-work)
- [Air conditioner designed noise levels](https://help.velitcamping.com/help-articles/ac-designed-noise-levels)
- [How to replace your rooftop display panel](https://help.velitcamping.com/help-articles/how-to-replace-you)
- [What are the battery indicator lights on my air conditioner display panel?](https://help.velitcamping.com/help-articles/what-are-the-lights-on-my-air-conditioner-display-panel)
- [What size / gauge / length wiring is used for power wires on the Velit Air Conditioner Units?](https://help.velitcamping.com/help-articles/what-size-/-gauge-wiring-is-used-for-power/ground-on-the-velit-ac-units)
- [Why does the 2000U need intake air from outside?](https://help.velitcamping.com/help-articles/ac-why-does-2000u-intake-come-from-outside)
- [How to clean cold air intake screen on Velit Rooftop AC Units?](https://help.velitcamping.com/help-articles/how-to-clean-cold-air-filter-on-velit-rooftop-ac-units)
- [Is it possible to upgrade my older Velit Air Conditioner to have bluetooth capabilities?](https://help.velitcamping.com/help-articles/is-it-possible-to-upgrade-my-older-velit-air-conditioner-to-have-bluetooth-capabilities)
- [2000R, 2000R Mini, and 3000R Operating Modes](https://help.velitcamping.com/help-articles/2000r-2000r-mini-and-3000r-operating-modes)
- [How to Clean Return Air Intake Filter(mesh screen) on Velit Rooftop Air Conditioner Units](https://help.velitcamping.com/help-articles/how-to-clean-return-air-intake-filter-on-velit-rooftop-air-conditioner-units)
- [Can I dim or turn off the display panel on a Velit AC unit?](https://help.velitcamping.com/help-articles/can-i-dim-or-turn-off-the-display-panel-on-a-velit-ac-unit)
- [What size or type of Anderson Connector Plug do the Velit Air Conditioners use?](https://help.velitcamping.com/help-articles/what-size-or-type-of-anderson-connector-plug-do-the-velit-air-conditioners-use)
- [Does my Rooftop AC Support Bluetooth Functionality?](https://help.velitcamping.com/help-articles/does-my-rooftop-ac-support-bluetooth-functionality)
- [The Importance of Airflow: Can I add filters and screens to my Air Conditioning system?](https://help.velitcamping.com/help-articles/can-i-add-filters-and-screens-to-my-air-conditioning-system)
- [Expected Air Conditioner operation during normal running cycles across modes?](https://help.velitcamping.com/help-articles/expected-compressor-operation-during-normal-running-cycles-across-modes)
- [What size hole do the rooftop models need to come through my roof?](https://help.velitcamping.com/help-articles/rooftop-ac-hole-size-and-compatibility-consideration-when-replacing-an-old-unit-from-another-brand)
- [Can the Velit Rooftop AC safely operate while driving?](https://help.velitcamping.com/help-articles/whether-the-2000r-can-safely-operate-while-driving)

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## Velit Air Heater FAQs

- [Is the Velit 4kw heater too large for my camper? Does Velit make a smaller 2kw version?](https://help.velitcamping.com/help-articles/is-the-velit-4kw-heater-too-large-for-my-camper-does-velit-make-a-smaller-2kw-version)
- [Upfitter / Installer Guide to Working with Velit Gas or Diesel Air Heaters](https://help.velitcamping.com/help-articles/upfitter-/-installer-guide-to-working-with-velit-gas-or-diesel-air-heaters)
- [Velit Gasoline Air Heater Installation on a Ford Transit Van](https://help.velitcamping.com/help-articles/velit-gasoline-air-heater-installation-on-a-ford-transit-van)
- [Can I extend my Velit gas or diesel air heater thermostat controller wires?](https://help.velitcamping.com/help-articles/can-i-extend-my-velit-gas-or-diesel-air-heater-thermostat-controller-wires)
- [What happens during a normal operating cycle of a Velit gas or diesel air heater](https://help.velitcamping.com/help-articles/what-happens-during-a-normal-operating-cycle-of-a-velit-gas-or-diesel-air-heater)
- [Velit Heater – Complete Setup & Operation Walkthrough (Customer Guide)](https://help.velitcamping.com/help-articles/velit-heater-complete-setup-operation-walkthrough-customer-guide)
- [Velit Gasoline Diesel Air Heater Installation on a Mercedes Sprinter Van](https://help.velitcamping.com/help-articles/velit-gasoline-air-heater-installation-on-a-mercedes-sprinter-van)
- [Velit Gasoline Diesel Air Heater Installation on a Ram Promaster Van](https://help.velitcamping.com/help-articles/velit-gasoline-air-heater-installation-on-a-ram-promaster-van)
- [How to Maintain a Velit Gas or Diesel Air Heater](https://help.velitcamping.com/help-articles/how-to-maintain-a-velit-gas-or-diesel-air-heater)
- [What is the maximum length of exhaust pipe on Velit Gas or Diesel Air heater?](https://help.velitcamping.com/help-articles/what-is-the-maximum-length-of-exhaust-pipe-on-velit-gas-or-diesel-air-heater)
- [How hot is the air that is produced by the Velit Gas Diesel Air heaters?](https://help.velitcamping.com/help-articles/how-hot-is-the-air-that-is-produced-by-the-velit-gas-diesel-air-heaters)
- [Can I use the AUX fuel port adapter or should I install the metal fuel standpipe included with the heater?](https://help.velitcamping.com/help-articles/can-i-use-the-aux-fuel-port-adapter-or-should-i-install-the-metal-fuel-standpipe-included-with-the-heater)
- [What is the temperature range of the Velit heaters Bluetooth thermostat?](https://help.velitcamping.com/help-articles/what-is-the-temperature-range-of-the-velit-heaters-bluetooth-thermostat)
- [Can the Velit heater thermostat controller be dimmed?](https://help.velitcamping.com/help-articles/can-the-velit-heater-thermostat-controller-be-dimmed)
- [Should I install the provided metal standpipe in my fuel tank or is it ok to use the factory AUX fuel port on my van?](https://help.velitcamping.com/help-articles/should-i-install-the-provided-metal-standpipe-in-my-fuel-tank-or-is-it-ok-to-use-the-factory-aux-fuel-port-on-my-van)

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## Comvolt Power Station FAQ

- [How to connect Velit AC ring terminals to Comvolt power station anderson plug splitter](https://help.velitcamping.com/help-articles/how-to-connect-velit-ac-ring-terminals-to-comvolt-power-station-anderson-plug-splitter)

- [Troubleshooting](https://help.velitcamping.com/help-articles/troubleshooting#main-content)

    - [Heater Troubleshooting](https://help.velitcamping.com/help-articles/troubleshooting#heater-troubleshooting)
    - [A/C Troubleshooting](https://help.velitcamping.com/help-articles/troubleshooting#a-c-troubleshooting)
- [Product Manuals](https://help.velitcamping.com/help-articles/product-manuals#main-content)

    - [Velit Air Heater Manuals](https://help.velitcamping.com/help-articles/product-manuals#velit-air-heater-manuals)
    - [Velit Air Conditioner Manuals](https://help.velitcamping.com/help-articles/product-manuals#velit-air-conditioner-manuals)
- [FAQs](https://help.velitcamping.com/help-articles/faqs#main-content)

    - [Velit Air Conditioner FAQs](https://help.velitcamping.com/help-articles/faqs#velit-air-conditioner-faqs)
    - [Velit Air Heater FAQs](https://help.velitcamping.com/help-articles/faqs#velit-air-heater-faqs)
    - [Comvolt Power Station FAQ](https://help.velitcamping.com/help-articles/faqs#comvolt-power-station-faq)
- [General](https://help.velitcamping.com/help-articles/general)
- [Shipping & Fulfillment](https://help.velitcamping.com/help-articles/shipping-fulfillment)
- [Product Questions](https://help.velitcamping.com/help-articles/product-questions#main-content)

    - [Velit Air Heater Product Questions](https://help.velitcamping.com/help-articles/product-questions#velit-air-heater-product-questions)
    - [Velit Air Conditioner Product Questions](https://help.velitcamping.com/help-articles/product-questions#velit-air-conditioner-product-questions)

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